IOanyT Innovations

Part of IOanyT’s engineering capability. Most clients reach this team through a Workflow Diagnostic or Proof Sprint. How we work

We Don't Just Talk AI Strategy—We Build Production AI Products

End-to-end AI/ML product development from concept to AWS Marketplace.

Proven with The Heartbeat, our own product live on AWS Marketplace: AI reviews every call, analysts verify every flag.

Most AI consultants talk strategy. We build, deploy, and scale production AI systems.

Our flagship product TheHeartbeat.ai is live on AWS Marketplace, reviewing every contact-centre call it receives, with analysts verifying every AI flag. We understand the full AI product journey because we've done it ourselves—from ideation to monetization.

Start Your AI Project See TheHeartbeat.ai
AWS
Marketplace Listed
2016
Founded
Multilingual
Speech-to-Text
HIPAA
Ready
From data strategy to a model in production Proven on TheHeartbeat.ai — our own AI SaaS, live on AWS Marketplace. 1: Data strategy — what you have, what, it can support, what, is missing. 2: Prepare the data — the step that decides, whether the model can, work at all. 3: Build the model — NLP, computer vision, or predictive analytics. 4: Deploy to production — integrated with AWS, AI services where, that fits. 5: Monitor and correct — models drift; the, monitoring is not, optional. IOanyT FIELD NOTE / AI & ML From data strategy to a model in production Proven on TheHeartbeat.ai — our own AI SaaS, live on AWS Marketplace. 01 Data strategy what you have, whatit can support, whatis missing 02 Prepare the data the step that decideswhether the model canwork at all 03 Build the model NLP, computer visionor predictive analytics 04 Deploy to production integrated with AWSAI services wherethat fits 05 Monitor and correct models drift; themonitoring is notoptional NLP · computer vision · predictive analytics

We Built Our Own AI/ML SaaS Product from 0→1

TheHeartbeat.ai is our flagship AI-powered call analytics platform—proof of our end-to-end AI product development capabilities.

AWS
Marketplace SaaS
100%
Calls Reviewed
Multilingual
Indian & international languages
28%
Better agent quality scores

What TheHeartbeat Does:

AI-powered call analytics that analyzes 100% of contact center calls in real-time:

  • Speech-to-text across Indian and international languages (mono/stereo)
  • Sentiment and emotion analysis
  • Call quality scoring and agent performance tracking
  • Real-time alerts and batch analytics
  • Integration with Google Drive, Dropbox, Box, GCP

Built on: AWS SageMaker, Lambda, S3, RDS | React dashboard | Speech and NLP models | Analysts verify every AI flag

100%
Call coverage vs. a small manual sample
28%
Better agent quality scores at a client contact centre
15%
Higher customer satisfaction at a client contact centre

💡 Why This Matters: TheHeartbeat proves we can build AI/ML products from concept to AWS Marketplace, handle real production data at scale, and deliver measurable business outcomes.

Read Full Case Study

Our AI/ML Capabilities

Natural Language Processing (NLP)

  • Speech-to-text & text-to-speech
  • Sentiment & emotion analysis
  • Named entity recognition
  • Chatbots & conversational AI

Computer Vision

  • Object detection & classification
  • Facial recognition & analysis
  • Image segmentation
  • OCR & document processing

Predictive Analytics

  • Time series forecasting
  • Churn prediction
  • Demand forecasting
  • Recommendation engines

AWS AI Services

  • SageMaker model training & deployment
  • Rekognition & Textract
  • Comprehend & Translate
  • Bedrock (LLMs & Foundation Models)

End-to-End AI/ML Product Development

1

Discovery & Feasibility

Define use case, assess data availability, validate AI applicability, estimate ROI

2

Data Strategy & Preparation

Data pipeline design, labeling, cleaning, augmentation, versioning

3

Model Development

Experiment tracking, hyperparameter tuning, model selection, evaluation metrics

4

Production Deployment

Scalable inference, monitoring, A/B testing, CI/CD integration

5

Monitoring & Optimization

Performance tracking, model drift detection, retraining pipelines, continuous improvement

Ready to Scale Your Engineering?

Book a free discovery call. We'll discuss your challenges and explore whether we're a good fit—no sales pressure.

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